Veris-technologies OpticMapper - Operating Instructions Manuel d'utilisateur télécharger pdf (Page 33)

Pub.# OM17-OpticMapper

5-2

SoilViewer Troubleshooting

EC Surveyor or OpticMapper is not found

Check to ensure the com which the EC Surveyor/OpticMapper is connected to is present under the

device manager. To get to the device manager go to StartSettingsControl PanelSystem

Click on the Hardware tab and then click on the device manager button. Click on the “+” sign next

to Ports and make sure the port is listed here. In this case a USB to serial converter is being used

and the port is listed as USB Serial Port (COM33)

Figure 1

If the port is not listed here, then unplug and replug the USB – Serial converter cable and ensure

the power is on to the EC surveyor. If USB – Serial port is still unavailable then reinstall the

drivers. If you are using the provided USB-Serial converter part #41377, if a different USB- Serial

Converter is being used, then follow the manufactures instructions for driver installation.

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Veris-technologies OpticMapper - Operating Instructions Manuel d'utilisateur Page 33